Having issues with your furniture? We are happy to help you!

Our knowledgeable customer service team can help you navigate through the service process whether your product is still covered by the manufacturers’ warranty, is under an extended protection plan or is out-of warranty. Please attach any pictures for easy reference if possible.

For assistance, you may:

By Form

Complete the Request for Service Form on this page;

By Phone

Call our Customer Service team at 416-743-1530, Monday to Friday from 10 am to 5 pm.

By Email

Email our Customer Service team at customerservice@arrowfurniture.com

Customer Service Request

  • Please include a description of the problem if there is an issue with your product or order.
  • Drop files here or
    Accepted file types: jpg, jpeg, pdf, png, docx, doc, Max. file size: 50 MB.